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Knowledge, skills and behaviours grouped by occupational duty.
K1
Legal, organisational and health and safety regulations relevant to hairdressing businesses.
LOCAL_K1
The principles and stages of planning, researching and developing fashion forward trends, different media types and platforms. How to promote fashion forward collection of hairstyle looks using a choice of media to target a specific market, individuals or groups. How a collection of hairstyle looks can be used to promote individuals and salons. The legal responsibilities when using images.
K2
How to maintain effective and safe methods of working and infection control when completing hairdressing services.
LOCAL_K2
How to create the collection of hairstyle looks using a range of models and methods of recording the collection. Health & safety legislation, safe working practices and effective communication related to creating a collection of hairstyle looks. How to complete an in-depth complex analysis of the client hair. The influencing factors and individual characteristics which need to be considered when collection of hairstyle looks. How to create the collection of hairstyle looks using a range of models and methods of recording the collection
K3
Incidents, problems and accidents that can occur in the workplace and the actions to take, responsibilities for reporting incidents or concerns to a responsible person.
LOCAL_K3
How and when to use sectioning and cutting guidelines. Different sectioning patterns to create round, square, triangular shapes
LOCAL_K4
Cutting techniques to include: graduating, layering, thinning, tapering, club cutting, freehand, advanced texturizing (slide cutting, channel cutting, point cutting, slicing), undercutting, disconnecting razor cutting, close cutting (scissor or clipper over comb, fading, neckline shapes) precision cutting (solid edge and zero elevation), clipper work. Preparation, fashion styling, dressing and finishing techniques that can be used to create the look. The use of products, tools and equipment in accordance with legal requirements, manufacturers' instructions and salon policy
LOCAL_K5
The process of evaluating the success of the final collection using appropriate evaluation tools to demonstrate the effectiveness and success. Methods of presenting showcasing and promoting the collection of hairstyle looks internally using a visual medium.
K6
Hairdressing culture and career routes.
LOCAL_K6
Health & safety legislation, safe working practices and effective communication related to smoothing and strengthening services. How to complete an in-depth complex analysis of the client hair and scalp for smoothing and strengthening services.
K7
Hairdressing professionalism, values, industry codes of conduct and ethics.
LOCAL_K7
The scientific principles of smoothing and strengthening systems. The different factors that can impact smoothing and strengthening services. Legal requirements and manufacturer’s instructions relating to smoothing and strengthening services. The types of smoothing and strengthening systems, products, tools and equipment, their application, and removal. The considerations to be taken when smoothing and strengthening hair. The types of problems that may occur during the smoothing and strengthening service. Maintenance and aftercare including future services and products.
K8
Employment rights and responsibilities (e.g. contracts of employment, working hours; disciplinary and grievance processes, holiday and sickness absence and pay).
LOCAL_K8
Health & safety legislation, safe working practices and effective communication related to creative colour conversion. The scientific principles of hair colour conversion services. Relevant tests. How to complete an in-depth complex consultation for advanced creative Colour conversion. The different factors that can impact hair colour conversion services. Why it is important to consider the effects of the client’s hair and scalp health and condition when deciding on products, techniques and services used. The factors to be taken into account when planning and agreeing the creative colour conversion service and course of action. Legal requirements and manufacturer’s instructions relating to creative and advanced colour conversion. The considerations to be taken into account when applying creative colour conversion techniques.
K9
Client care principles and practices and how to actively promote and respect equality, diversity, and inclusion. (e.g. communication, confidentiality, discretion, comfort, modesty, privacy welfare, limitations required).
LOCAL_K9
The specialist products and techniques used in hair colour conversion services to include: the types of tools, materials, equipment, sectioning techniques, application techniques and how and when to use them. How and why pre and post treatments should be used when carrying out colour conversion services. The reasons for pre-softening and pre-pigmenting hair. How to create tone, shading and blending. Bespoke creative colour formulation, sectioning and application techniques.
K10
Ways of supporting the mental health and wellbeing of self and client.
LOCAL_K10
Methods of applying and removing colour products. Methods of pre-softening and pre-pigmenting hair. How to remove artificial colour/ bands of colour. How to recolour hair previously treated with lighteners using pre-pigmentation and permanent colour/ that has had artificial colour removed. The importance of restoring the hair’s pH balance after the colour correction service. The types and causes of colour correction problems that may occur during processing and how to rectify them. How to correct highlights and lowlights whilst retaining a highlight and lowlight effect. How to use creative sectioning techniques to personalise the colour result and enhance the finished look. Products, tools and equipment used in advanced colour conversion (correction). The considerations to be taken into account when using advanced colour conversion techniques. Maintenance and aftercare including future services and products.
K11
The types of advice and guidance that should be provided prior, during and post service on the maintenance of the look, complementary services and retail products available in the salon.
K12
The benefits and drawbacks of using variety of social channels and how social media can be used to promote the business.
K13
The role and function of the front of house or reception area in a hairdressing business (e.g., services, bookings, payments, retail, upselling and sales).
K14
The range and use of products, tools, equipment used in hairdressing services, legal organisational requirements for the safe use and storage.
K15
How to complete and maintain client records in accordance with legal and organisational requirements.
K16
Teamwork principles, how and when and who to report problems to.
K17
Methods that promote environmental and sustainable working practices (e.g. recycling, limiting use of single-use plastics, mindful use of energy and water consumption, choosing environmentally friendly products).
K19
How to complete consultation, examine and analyse the hair, skin and scalp for hairdressing services (e.g. hair classification type and characteristics tests).
K39
Evaluation techniques.
K4
The types of risk, work related injury and ill health associated with hairdressing (e.g. physical injuries, posture, disorders, disease, viruses, blood, contact, or air borne, dermatitis).
K5
How to mitigate, conduct and implement a health and safety risk assessment of self and others in the workplace.
K20
How to identify the four hair classification types, the limitations in relation to the type of service, products, tools and equipment that can be used (e.g. 1-Straight hair, 2-Wavy hair, 3-Curly hair, 4-Very curly hair).
K21
The legal requirements, how and when you should complete hairdressing industry tests (e.g., allergy alert, hair characteristics, test cutting /strand, incompatibility, curl/relaxing development).
K22
How to recognise contra-indications that would prevent the service and a limiting factor that would restrict a service and when to refer to a general practitioner and or trichologist.
K24
The techniques and methodology behind shampooing, treating and conditioning the hair and scalp safety.
K26
The techniques and methodology behind drying, styling and finishing the hair safely.
K27
The techniques and methodology behind setting and dressing hair safely (e.g. sectioning, winding, setting, styling, dressing hair-up styles, plaiting/braiding, knots, twisting, curls, waves, using additional hair and accessories).
K28
The cutting methodology, techniques, tools and equipment required to create different effects, distribution of weight, balance and shape to create precision and personalised looks (e.g. graduating, layering, thinning, tapering, club cutting, freehand, razoring, sectioning patterns, guidelines, creating texture, scissor over comb, clipper over comb, removing bulk, creating round, square, triangular shape).
K29
Appropriate storage, disposal of products and adequate ventilation for chemical services.
K34
The types, uses, precautions, benefits and consequences of chemical services used in Hairdressing salons to change the degree of curl or straightness of the hair and the depth and tone of colour.
K35
The techniques and methodology behind changing the hair structure using chemical services to add wave or curl
K36
The techniques and methodology behind changing the hair structure using semi-permanent rearranging chemical services to remove curl or wave.
K37
The techniques and methodology behind permanent rearranging and relaxing of type 3 and type 4 hair classifications.
K38
The techniques and methodology behind changing the depth and tone of hair, using a variety of techniques (e.g. root regrowth, full head application, partial head application, woven highlights, freehand).
K18
The hair and skin science behind hairdressing services.
K23
The science behind shampooing, treating, and conditioning the hair and scalp.
K25
The science behind drying and finishing hair (e.g. hair classification types, hair characteristics, alpha to beta keratin, hair hygroscopicity, humidity).
K32
The science behind changing the hair classification type using chemical services to add wave or curl.
K33
The science behind changing the hair classification type using semi-and permanent rearranging chemical services to remove curl or wave.
K30
The principles of colour selection and the use of the International Colour Chart (ICC).
K31
The science behind changing the depth and tone of hair.
S1
Adhere to legal and organisational requirements for the safe use of products, tools, materials and equipment.
LOCAL_S1
Research fashion trends using the results to plan, design, create, produce and present a fashion forward hairstyle collection, identifying the purpose and message of the given collection. Analyse factors influencing the design and creation of the collection of hairstyle looks including the target audience.
S2
Apply safe, hygienic, and effective methods of working and infection control, while completing hairdressing services.
LOCAL_S2
Carry out in-depth consultation and complex analysis of the client hair to plan, create and style the collection of hairstyle looks. Maintain effective and safe methods of working and effective communication whilst creating the collection of hair looks. Use and adapt a range of technical skills to create a collection of hairstyle looks using: 1. sectioning and cutting guidelines to achieve the required look. 2. precision and personalised cutting techniques tailored to suit individual characteristics . 3. creative finishing and dressing techniques. 4. advanced creative colouring Use a range of products, tools and equipment in accordance with legal requirements, manufacturers' instructions and salon policy.
S3
Use communication and etiquette that meets industry requirements, suits and is appropriate to the organisation.
LOCAL_S3
Present and promote the collection internally using a visual medium. Evaluate the results of the collection against the research results to improve further practice.
S4
Maintain the client’s confidentiality and comfort (modesty, privacy) at the start and during the service.
LOCAL_S4
Maintain effective and safe methods of working and effective communication whilst completing smoothing and strengthening services. Carry out in-depth complex analysis of the client hair and scalp to plan and agree the smoothing and strengthening services.
S5
Advise clients (new and regular) pre, during and after service on the maintenance of the look, complementary services and retail products available in the salon.
LOCAL_S5
Use and apply products, tools and equipment, to smooth and strengthen clients’ hair to the degree of straightness required. Resolve problems that may occur during and after the hair smoothing and strengthening process. Use a range of products, tools and equipment in accordance with legal requirements, manufacturers' instructions and salon policy. Evaluate the results of the service and provide advice on future services and products.
S6
Promote yourself, your organisation, products and services via a variety of social channels.
LOCAL_S6
Maintain effective and safe methods of working and effective communication whilst completing Creative colour conversion services. Carry out tests and an in-depth complex consultation of the client hair and scalp to plan and agree the creative colour conversion service. Analyse factors influencing the selection of the colour conversion technique used.
S7
Carry out wider salon duties to support the salon business (e.g. services, bookings, payments, retail, upselling and sales).
LOCAL_S7
Provide an creative colour conversion service to change the depth and tone of the hair in accordance with legal requirements and manufacturer’s instructions. Creative Colour conversion services to include: 1. Using creative sectioning techniques to personalise the colour result and enhance the finished look. 2. toning through bespoke creative formulation, colour blending/shading. Resolve problems that may occur during creative colour conversion service
LOCAL_S8
Removing artificial colour. Removing bands of colour. Recolouring hair treated with lightener. Using pre-pigmentation and colour. Recolouring hair that has had artificial colour removed. Correcting highlights and lowlights. Uses and applies the products, tools and equipment, in accordance with legal requirements, manufacturers' instructions and salon policy.
LOCAL_S9
Semi- permanent, quasi (mildly oxidising), permanent colour, pre-lighteners, colour removers for artificial colour. Complete and evaluate the results of the service and provide advice on future services, aftercare and products.
S10
Work as part of a team to support the salon businesses.
S11
Use working methods that promote environmental and sustainable working practices.
S12
Carry out a consultation, examine and analyse the hair, skin and scalp and complete relevant industry tests (e.g. hair classification type and characteristics tests).
S13
Identify (question/observation) any contraindications or limiting factors that are likely to affect or influence the service.
S14
Shampoo, condition and treat the hair and scalp.
S15
Dry and finish hair using a range of techniques to create a range of looks, that meets the intended shape, direction, balance and volume agreed with the client.
S16
Use current setting and dressing techniques to create a range of looks that meets the intended shape, direction, balance, and volume agreed with the client.
S17
Cut hair using a range of technical skills and cutting techniques to create a range of looks, considering weight distribution, cutting angles, balance and degree of graduation, and the natural growth patterns of the hair, length of the hair ( club cutting, scissor over comb, clipper over comb, texturising, freehand, thinning, layering and razor cutting).
S18
Restyle hair to create a personalised short or medium (above the shoulder) length hair cut, changing the shape, length and style hair using a range of cutting techniques.
S19
Complete a range of hair colouring and lightening services to change the depth and tone using current colouring techniques (e.g. freehand techniques, woven highlights or lowlights, root re-touch, half head and full head application, temporary, semi-permanent, demi- permanent, quasi-permanent, permanent colour and lighteners).
S20
Evaluate the results of the service.
S8
Use a range of products, tools, equipment used in Hairdressing services in accordance with legal organisational requirements.
S9
Complete and maintain client records in accordance with legal and organisational requirements.
B1
Facilitates safe working practices, ensures safety of self and others, challenges safety issues.
LOCAL_B1
Ensures the safety of self and others, challenges safety issues
B2
Flexible and adaptable to changing working environments and demands, demonstrates forward thinking to adopting new ways of thinking and working.
LOCAL_B2
Works to identify and ensure root causes are resolved, demonstrating a tenacious approach
B3
Communicates and behaves appropriately, is always helpful and courteous and adapts behaviour in response to each client and situation.
LOCAL_B3
Flexibility to changing working environment and demands. Demonstrates and encourages curiosity to foster new ways of thinking and working
B4
Demonstrates professionalism and a passion for the industry with a commitment to quality whilst working to complete services in a commercially viable time and to a high standard in a time pressured situation.
LOCAL_B4
Demonstrates individual flair and imagination using fashion forward trends in hair and approaches to their work
B5
Meets organisational and industry standards of appearance and maintains a positive attitude, observes professional ethics and works as part of a team.
LOCAL_B5
Promote own professional development, embraces continual development and improvement.
B6
Maintains professional ethics, time management, self-management, integrity, respect, empathy, client confidence and confidentiality and discretion.
B7
Shows a willingness to learn.