Effective Coaching and Mentoring (ILM 5)

K1

Unit 500 Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context

K2

Unit 500 - (LO1) - A 1.1 Define what coaching and mentoring is within an organisational context, explaining the similarities and differences between coaching and mentoring

K3

Unit 500 - (LO1) - A 1.2 Evaluate how the organisational context affects coaching or mentoring

K4

Unit 500 - (LO1) - A 1.3 Present the business rationale for using coaching or mentoring to benefit individuals and organisations

K5

Unit 500 - (LO1) - A 1.4 Assess how the impact of coaching or mentoring can be measured for individuals and organisations

K6

Unit 500 - (LO1) - A 1.5 Identify potential barriers to coaching or mentoring and develop appropriate strategies to minimise these barriers

K7

Unit 500 - (LO2) - A 2.1 Review the knowledge, skills and behaviours required to be an effective coach or mentor

K8

Unit 500 - (LO2) - A 2.2 Analyse the communication skills required by an effective coach or mentor

K9

Unit 500 - (LO2) - A 2.3 Review the responsibilities of the coach or mentor to manage relationships effectively

K10

Unit 500 - (LO2) - A 2.4 Review an effective coaching or mentoring model which can be followed within an organisational context

K11

Unit 500 - (LO2) - A 2.5 Justify the importance of reflective practice and supervision for an effective coach or mentor

K12

Unit 500 - (LO3) - A 3.1 Analyse the reasons for and the characteristics of effective contracting in coaching or mentoring

K13

Unit 500 - (LO3) - A 3.2 Explain how to manage the coaching or mentoring process within an organisational context

S1

Unit 501 Undertaking Effective Coaching or Mentoring within an Organisational Context

S2

Unit 501 - (LO1) - A 1.1 Plan and prepare to deliver a coaching or mentoring programme to support a minimum of 2 and a maximum of 3 individuals over 18 hours

S3

Unit 501 - (LO1) - A 1.2 Identify individual developmental needs in the coaching or mentoring programme and agree overall goals prior to contracting

S4

Unit 501 - (LO1) - A 1.3 Agree and establish a coaching or mentoring contract which meets individual(s) and stakeholder requirements

S5

Unit 501 - (LO2) - A 2.1 Complete a minimum of 18 hours of effective formal coaching or mentoring with a minimum of 2 and a maximum of 3 individuals

S6

Unit 501 - (LO2) - A 2.2 Maintain effective records of coaching or mentoring activity to include goals, progress against goals, summary discussion and outcomes

S7

Unit 501 - (LO2) - A 2.3 Maintain evidence of feedback from supervisor and ongoing feedback from clients

S8

Unit 501 - (LO2) - A 2.4 Maintain evidence of ongoing reflection on the coaching or mentoring sessions

S9

Unit 501 - (LO3) - A 3.1 Reflect on each session and identify key learning to support continuous professional development

S10

Unit 501 - (LO3) - A 3.2 Justify the tools and techniques used during the coaching or mentoring

S11

Unit 501 - (LO3) - A 3.3 Use ongoing feedback on effectiveness of own coaching or mentoring for each session and show evidence of this, including a minimum of 1 hour of supervision feedback

S12

Unit 501 - (LO3) - A 3.4 Assess and evidence own ability to use effective communication techniques including questioning, listening and giving feedback in order to facilitate coaching or mentoring practice

B1

Unit 503 Reviewing Own Ability as a Coach or Mentor within an Organisational Context

B2

Unit 503 - (LO1) - A 1.1 Evaluate the benefits that have been realised as a result of the coaching or mentoring undertaken

B3

Unit 503 - (LO1) - A 1.2 Reflect on their overall learning and development as a coach or mentor, including communication techniques of questioning, listening and giving feedback

B4

Unit 503 - (LO1) - A 1.3 Conduct a comprehensive evidenced based assessment of their own ability as an effective coach or mentor

B5

Unit 503 - (LO2) - A 2.1 Produce an in-depth SWOT analysis for their role as a coach or mentor

B6

Unit 503 - (LO2) - A 2.2 Produce a comprehensive personal development plan that covers a minimum duration of 12 months, detailing how this will support own development in coaching or mentoring

B7

Unit 503 - (LO2) - A 2.3 Explain how they will monitor and evaluate their own ongoing Continuing Professional Development (CPD) in relation to coaching or mentoring