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Knowledge, skills and behaviours grouped by occupational duty.
K1
Methods to ensure safe working, for example, risk assessments, PPE, COSHH and safe systems of work.
K2
Health and safety regulations relevant to the role, organisation and the operative's responsibilities.
K3
Product handling and storage contractual requirements.
K4
Principles of equity, diversity, and inclusion in the workplace and the impact on their work.
K5
Tools, equipment, machinery and delivery systems used for the handling of products, for example manual pallet trolley, battery powered pallet trolley, forklift truck, reach truck, bridge cranes, jib cranes, vacuum and suction lifters, magnetic lifters.
K6
Organisational procedures for the receipt of products.
K7
Operational activities and their sequencing for the return of products.
K8
The principles and requirements of quality control and stock rotation.
K9
Written communication techniques, plain English principles, including Industry terminology.
K10
Methods to ensure safe working, for example, risk assessments, PPE, COSHH and safe systems of work.
K11
Tools, equipment, machinery and delivery systems used for the handling of products, for example manual pallet trolley, battery powered pallet trolley, forklift truck, reach truck, bridge cranes, jib cranes, vacuum and suction lifters, magnetic lifters.
K12
Health and safety regulations relevant to the role, organisation and the operative's responsibilities.
K13
Loading procedures for products including transport weight limits and loading distribution principles.
K14
Product handling and storage contractual requirements.
K15
Organisational procedures for the storage and picking of products.
K16
Organisational procedures for the dispatching of products.
K17
Information technology and digital: management information systems, digital toolsets, General data protection regulation (GDPR). Cyber security.
K18
Written communication techniques, plain English principles, including Industry terminology.
K19
Verbal communication techniques, giving and receiving information, matching style to audience, barriers to communication.
K20
Loading procedures for products including transport weight limits and loading distribution principles.
K21
Organisational procedures for the dispatching of products.
K22
The principles and requirements of quality control and stock rotation.
K23
Reporting and escalation procedures within limits of own job role and responsibilities.
K24
Methods to ensure safe working, for example, risk assessments, PPE, COSHH and safe systems of work.
K25
Tools, equipment, machinery and delivery systems used for the handling of products, for example manual pallet trolley, battery powered pallet trolley, forklift truck, reach truck, bridge cranes, jib cranes, vacuum and suction lifters, magnetic lifters.
K26
Health and safety regulations relevant to the role, organisation and the operative's responsibilities.
K27
Product handling and storage contractual requirements.
K28
Loading procedures for products including transport weight limits and loading distribution principles.
K29
Organisational procedures for the storage and picking of products.
K30
Organisational procedures for the decanting, packing of products.
K31
Methods to ensure safe working, for example, risk assessments, PPE, COSHH and safe systems of work.
K32
Product handling and storage contractual requirements.
K33
Organisational procedures for the receipt of products.
K34
Organisational procedures for the storage and picking of products.
K35
Organisational procedures for the dispatching of products.
K36
Organisational procedures for the decanting, packing of products
K37
Operational activities and their sequencing for the return of products.
K38
Information technology and digital: management information systems, digital toolsets, General data protection regulation (GDPR). Cyber security.
K39
Location of operational information needed to undertake contractual requirements, electronic or paper based.
K40
Organisational procedures for the storage and picking of products.
K41
Organisational procedures for the dispatching of products.
K42
Organisational procedures for the decanting, packing of products.
K43
Organisational procedures for the storage and picking of products.
K44
Organisational procedures for the dispatching of products.
K45
Organisational procedures for the decanting, packing of products.
K46
The principles and requirements of quality control and stock rotation.
K47
Organisational procedures for the storage and picking of products.
K48
Organisational procedures for the dispatching of products.
K49
Organisational procedures for the decanting, packing of products.
K50
Reporting and escalation procedures within limits of own job role and responsibilities.
K51
Materials and resources used in a warehouse. Stock and resource management processes.
K52
Handover procedures.
K53
Written communication techniques, plain English principles, including Industry terminology.
K54
Verbal communication techniques, giving and receiving information, matching style to audience, barriers to communication.
K55
Operational activities and their sequencing for the return of products.
K56
Impact of the sector on the environment. Efficient use of resources. Recycling, reuse and safe disposal of waste.
S1
Conduct risk assessments within the working environment.
S2
Apply safe working practices in line with associated health and safety legislation and company policy.
S3
Communicate with others verbally, for example internal and external customers, colleagues, and managers.
S4
Load and unload products, considering the product that is to be moved and its current and planned destination.
S5
Identify and escalate problems beyond own responsibility.
S6
Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
S7
Follow equity, diversity and inclusion rules.
S8
Carry out and record learning and development activities.
S9
Receive products in line with organisational procedures.
S10
Communicate in writing with others, for example internal and external customers, colleagues and managers.
S11
Apply safe working practices in line with associated health and safety legislation and company policy.
S12
Store and pick products in line with organisational procedures.
S13
Load and unload products, considering the product that is to be moved and its current and planned destination.
S14
Use tools and equipment to aid in product handling.
S15
Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
S16
Store and pick products in line with organisational procedures.
S17
Communicate with others verbally, for example internal and external customers, colleagues, and managers.
S18
Communicate in writing with others, for example internal and external customers, colleagues and managers.
S19
Use information technology and digital systems. Comply with GDPR and cyber security.
S20
Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
S21
Identify and escalate problems beyond own responsibility.
S22
Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
S23
Dispatch products in line with organisational procedures.
S24
Communicate with others verbally, for example internal and external customers, colleagues, and managers.
S25
Communicate in writing with others, for example internal and external customers, colleagues and managers.
S26
Use information technology and digital systems. Comply with GDPR and cyber security.
S27
Identify and escalate problems beyond own responsibility.
S28
Apply safe working practices in line with associated health and safety legislation and company policy.
S29
Load and unload products, considering the product that is to be moved and its current and planned destination.
S30
Apply safe working practices in line with associated health and safety legislation and company policy.
S31
Receive products in line with organisational procedures.
S32
Decant, pack products in line with organisational procedures.
S33
Load and unload products, considering the product that is to be moved and its current and planned destination.
S34
Receive products in line with organisational procedures.
S35
Store and pick products in line with organisational procedures.
S36
Dispatch products in line with organisational procedures.
S37
Decant, pack products in line with organisational procedures.
S38
Load and unload products, considering the product that is to be moved and its current and planned destination.
S39
Use information technology and digital systems. Comply with GDPR and cyber security.
S40
support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
S41
Identify and escalate problems beyond own responsibility.
S42
Store and pick products in line with organisational procedures.
S43
Dispatch products in line with organisational procedures.
S44
Decant, pack products in line with organisational procedures.
S45
Use tools and equipment to aid in product handling.
S46
Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
S47
support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
S48
Apply safe working practices in line with associated health and safety legislation and company policy.
S49
Store and pick products in line with organisational procedures.
S50
Dispatch products in line with organisational procedures.
S51
Communicate with others verbally, for example internal and external customers, colleagues, and managers.
S52
Communicate in writing with others, for example internal and external customers, colleagues and managers.
S53
Load and unload products, considering the product that is to be moved and its current and planned destination.
S54
Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
S55
Decant, pack products in line with organisational procedures.
S56
Use information technology and digital systems. Comply with GDPR and cyber security.
S57
Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
S58
support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
S59
Identify and escalate problems beyond own responsibility.
S60
Communicate with others verbally, for example internal and external customers, colleagues, and managers.
S61
Communicate in writing with others, for example internal and external customers, colleagues and managers.
S62
Use information technology and digital systems. Comply with GDPR and cyber security.
S63
Identify and escalate problems beyond own responsibility.
S64
Carry out and record learning and development activities.
S65
Conducts handover activities.
S66
Decant, pack products in line with organisational procedures.
S67
Load and unload products, considering the product that is to be moved and its current and planned destination.
S68
Use tools and equipment to aid in product handling.
S69
Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
B1
Support an inclusive workplace for example, respectful of different views.
B2
Seek learning and development opportunities.
B3
Commitment to workplace health, safety, and wellbeing.
B4
Take ownership of given work.
B5
Take ownership of given work.
B6
Commitment to workplace health, safety, and wellbeing.
B7
Seek learning and development opportunities.
B8
Seek learning and development opportunities.
B9
Take ownership of given work.
B10
Take ownership of given work.
B11
Seek learning and development opportunities
B12
Take ownership of given work.
B13
Support an inclusive workplace for example, respectful of different views.
B14
Take ownership of given work.
B15
Commitment to workplace health, safety, and wellbeing.
B16
Consider the impact on the environment when using resources and carrying out work.